The LuDuan Marketing Partner Programme ("the Programme") allows approved partners to promote LuDuan professional services using a unique promotion code and to earn commission on completed orders. The Programme is operated by LuDuan AI Group ("LuDuan").
By registering for the Programme, accepting these Terms or using a promotion code, you accept these Terms and the Marketing Partner Agreement. Acceptance is recorded electronically, including the version accepted and the date.
Partners must be 18 or older, lawfully entitled to receive income in Hong Kong (any visa or work conditions are the Partner's own responsibility) and approved by LuDuan. Employees and staff of LuDuan and its group companies are not eligible. Partners provide accurate identity and payout information, keep it current and keep their own records of their promotional activity. One partner account per person.
Partners participate as independent self-employed persons/contractors, not as employees. Partners decide for themselves whether, when and how to promote, may accept or decline any opportunity and have no minimum hours, activity or sales quotas. Partners use their own devices and equipment, bear their own costs and financial risk, may engage their own helpers and may promote other businesses, including businesses that compete with LuDuan (subject to confidentiality). Partners are not part of LuDuan's organisation and are not managed as staff. No guaranteed income is provided — earnings depend entirely on completed orders. Partners are responsible for their own taxes and their own business registration where applicable (including registration under the Business Registration Ordinance (Cap. 310) where they carry on business in Hong Kong) and for their own MPF enrolment and contributions where the Mandatory Provident Fund Schemes Ordinance applies; LuDuan makes no employer MPF contributions and provides no employee benefits. Partners should consider their own insurance arrangements, such as personal accident insurance.
LuDuan issues each partner one or more personal promotion codes. Codes are non-transferable and may not be sold or shared for misuse. A code is deactivated automatically after 60 days without a completed referral; it can be reactivated on request. LuDuan may suspend or revoke a code for breach of these Terms. Codes do not stack with other promotions unless stated. Any client discount attached to a code is set by LuDuan or, for marketing-partner codes, chosen by the Partner within the range LuDuan publishes (currently 0% up to the Partner's current tier rate) using the partner portal. For a marketing-partner order, the commission rate equals the Partner's tier rate minus the code's client discount; the combined client discount and commission on any order never exceed the Partner's tier rate and in no case exceed 20% of the listed order value. Client discounts under LuDuan's separate business-partner arrangements are set by LuDuan; the two arrangements are independent.
Commission rates follow the published ladder: 10% from the first referral; 15% after 3 completed referred orders; 20% after 10 completed referred orders or HK$100,000 of cumulative referred order value, whichever is reached first. Upgrades apply automatically from the next completed order after a threshold is reached. For marketing-partner codes, the commission rate applied to an order is the Partner's tier rate minus the client discount set for that code (see clause 3).
Commission is calculated on the amount the client actually paid. A "completed order" means an order that has been delivered, accepted (or treated as accepted under the platform's order process) and paid, as set out in the platform Service Terms. Only completed orders count; cancelled or refunded orders do not. All commissions are calculated and settled in Hong Kong dollars; where a referred order is denominated in another currency, it is converted to HKD at a commercially reasonable exchange rate on the date the order is completed.
If an order is refunded after commission has been paid, the amount may be set off against future commissions. Where refunds exceed commissions available for those orders, the excess is carried forward and set off against future commissions; except in cases of fraud, LuDuan does not pursue the Partner for cash repayment.
Commission is settled monthly, by the 15th of the following month, by FPS or bank transfer for partners in Hong Kong. Additional regional payout methods will be added as LuDuan expands.
Standard payouts are free of charge to the Partner. Where the Partner requests an alternative payout method that incurs bank charges, the actual charges may be deducted after notice. Partners are responsible for their own taxes and any required business registration. If a payout cannot be made because the Partner's payout details are missing or incorrect, the balance is carried forward to the next monthly cycle.
Partners must disclose their partnership when promoting (for example: "I may earn a commission when you order with my code"). Partners must not make false, misleading or guaranteed-outcome claims and must follow LuDuan brand and content guidelines. They must not engage in spam, self-referrals, fake or wash orders or unlawful content.
LuDuan's Brand & Content Guidelines govern the use of LuDuan's marks, materials and claims only. They do not control the Partner's own methods, schedule or style of promotion. Nothing in the Programme requires the Partner to work particular hours or accept particular opportunities.
Partners are responsible for complying with marketing and advertising law in the markets where they promote. In particular:
(a) Electronic messages: commercial electronic messages with a Hong Kong link must comply with the Unsolicited Electronic Messages Ordinance (Cap. 593) — they must accurately identify the sender, include a working unsubscribe facility and honour opt-out requests promptly.
(b) Claims: descriptions of LuDuan's services, prices, discounts and code benefits must be accurate and not misleading (Trade Descriptions Ordinance (Cap. 362)). Advertised code benefits must match what LuDuan actually offers.
(c) Personal data: direct marketing to individuals requires their consent under Part 6A of the Personal Data (Privacy) Ordinance (Cap. 486). Purchased or scraped contact lists must not be used.
(d) Platform rules: Partners must also comply with the advertising and community rules of the platforms they use.
LuDuan grants partners a limited, non-exclusive, royalty-free and revocable licence to use the LuDuan name and marks solely to promote the Programme, with attribution as agreed. The licence ends when participation ends or on notice from LuDuan. Partners may not claim to speak for LuDuan. Content partners create about LuDuan may be reshared by LuDuan with credit; the Partner may ask LuDuan to stop resharing particular content at any time and LuDuan will comply within a reasonable period.
Each party will keep the other's non-public business information received through the Programme confidential, except where it is or becomes public without breach, was lawfully known beforehand, is independently developed or must be disclosed by law. These obligations survive for 3 years after participation ends.
Payout and contact information is handled in accordance with the platform Privacy Policy and applicable data protection law (PDPO). It is used only for partner administration, verification and payouts.
LuDuan may suspend a partner account or withhold specific payouts where it reasonably suspects fraud, self-referral, abuse or breach of these Terms. Any hold is limited to what is necessary for the investigation and ends within 60 days unless there are reasonable, documented grounds to extend it; any extension is notified to the Partner in writing with reasons. LuDuan will give the Partner written reasons for a hold on request. Commissions found to be valid after an investigation are paid at the next scheduled payout. Amounts linked to refunded or fraudulent orders do not become payable.
Either party may end participation at any time. LuDuan may suspend or terminate immediately for breach, suspected fraud or misuse. Commission properly earned before termination remains payable, except where the underlying order is refunded or subject to an investigation under clause 10. If a change under clause 14 materially reduces a Partner's commission rate or another material benefit, the Partner may end participation immediately and keep all commissions accrued up to that date, payable under the normal schedule.
Nothing in these Terms excludes or limits liability that cannot be limited by law, including liability for fraud, wilful misconduct or death or personal injury caused by negligence.
To the extent permitted by law and consistent with the reasonableness standard for standard business terms under the Control of Exemption Clauses Ordinance (Cap. 71): (a) each party's total aggregate liability arising out of the Programme is limited to the total commissions paid or payable to the Partner in the 12 months before the event giving rise to the first claim; and (b) neither party is liable for indirect or consequential losses. The Programme is provided with reasonable care; LuDuan does not guarantee uninterrupted availability of the platform or portal.
The cap in this clause does not limit the obligation to pay commissions properly earned under these Terms or liability for fraud or wilful misconduct.
Partners must not offer, promise or give any advantage — money, gifts, hospitality or anything of value — to any employee, officer or agent of a client or to any public official, to obtain or retain business or an advantage in connection with the Programme (Prevention of Bribery Ordinance (Cap. 201)). Any breach is a material breach; LuDuan may terminate immediately and report suspected offences to the authorities.
LuDuan may update the Programme and these Terms prospectively. Material changes take effect no earlier than 30 days after notice given by email or on the Partner page/portal. Changes are never retroactive: commissions on referrals made before a change takes effect are settled at the rates in force when the referral was made.
Notices to the Partner are given by email to the address registered for the Programme or via the Partner portal. Notices to LuDuan are given through the partner contact details published on the LuDuan website or portal. Email and portal notices are treated as received 24 hours after sending.
If a dispute arises, the parties will first try to resolve it in good faith through discussion, escalating to a senior representative of each side within 30 days of written notice of the dispute. If it is not resolved within a further 30 days, the parties will mediate in Hong Kong before either commences proceedings, except for urgent injunctive relief. These Terms are governed by the laws of the Hong Kong SAR and the courts of Hong Kong have exclusive jurisdiction. Nothing in this clause prevents either party from reporting matters to a regulator or law-enforcement agency.
These Terms are part of the LuDuan legal framework together with the Marketing Partner Agreement, the platform Service Terms, Privacy Policy, Disclaimer and the Brand & Content Guidelines. If provisions conflict: the Marketing Partner Agreement prevails over these Terms on the relationship between the parties; these Terms prevail on programme mechanics (codes, commission, payouts and investigations) and on liability; and the more specific provision prevails. Current versions of the incorporated documents are published on the LuDuan website and Partner page.
By applying to the Programme, accepting these Terms or using a promotion code, you agree to these Marketing Partner Programme Terms together with the Marketing Partner Agreement and acknowledge the platform's Privacy Policy and Disclaimer. Acceptance is recorded electronically, including the version accepted and the date. An electronic record or signature satisfies the Electronic Transactions Ordinance (Cap. 553).